Hey…the rear left (as facing the screen) LEDs on my unit are glitching. In any of the animated modes they don’t following the pattern. When turning LEDs off, they are still on and change colors and brightness randomly every second.
Based on your feedback, we have determined the following two reasons:
Software problem
Light is damaged
Do you have your own programming App and download it to Mini Dock?
If you do, you may not have correctly controlled the light status during programming. You can delete the App you programmed to see if the same phenomenon occurs.
1.1 If the phenomenon does not occur after deletion, it means that it is a problem with the custom App.
1.2 If the phenomenon still occurs after deletion, it means that the light is damaged.
What is your current configuration for the status light? (Settings >>> Display & Sound >>> Ambilent Light)
If possible, please record a video of the status light changing color and brightness randomly every second, which will help us troubleshoot the problem faster.
If the light of the device is damaged, we will send you a new device for free.
If you have any questions about the use of the product, please feel free to contact us.