Hi - some time ago I received a package with the device I purchased, and unfortunately, I don’t know what I’m doing wrong, but after connecting it to the power, the device changes colors at the back, and on the large display, I see 88:88. It doesn’t respond to any button, and I can’t access the settings. The device can be put into “DOWNLOAD” mode and the software can be updated. What am I doing wrong?
Little update - I connected to the VOBOT20D wifi - the device connected to my wifi. The time updated on the large display - however, the small display did not light up at all. Does this mean that my mini deck is damaged?
Hello,
We are sorry for the inconvenience. According to your feedback, we believe that the device is damaged during transportation (LCD screen is damaged). We will contact you and send you another device.
If you have any questions about the product, please feel free to contact us.